“So Many Policies, So Many Different Terms And Conditions”

- Janice Yap, 38, seen gastro specialist, physiotherapist and TCM doctor

We purchase policies from different sources. Problem comes when we need to make a claim. There are multiple claim limits to take note of and proper sequence in consultations with different medical providers like chiropractors, physiotherapists, medical specialists to name a few.

“I Need To See Different Doctors And Claim From Different Policies”

- Titus Yeo, 45, angioplasty and multiple post hospitalisation follow ups

We require different consultations to diagnose the health issues we face, receive treatments from different specialities and have continuous follow ups. These claims need to be tracked, and are important to follow up and follow through on date lines, knowing that the claims have been paid timely and correctly.

“My Agent Says Cannot Claim And Is Very Troublesome”

- Lynette Pang, 25, multiple sessions with chiropractor

Insurance companies are in the business of paying claims, and they are not afraid to pay the claims. We just need to abide by the rules of the policies we purchased. The problem is knowing the rules before we even need to make use of the policies that we purchased.

Policy Interpretation

Our Pre-Emergency System (PES) helps you understand how all your personal and company insurance policies work together to provide financial aid when you need it most.

Patient Journey

Our Claims Specialists (CS) will ensure you will never have to miss the claims dateline or claims period nor do you have to digest the different terms and conditions in your policy contracts.